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Running Projects · Session 13

RFIs & Change Orders

GoalGet questions answered on the record, and track scope changes from maybe to money.

RFIs — questions with a paper trail

New RFI: project, subject, the question itself, spec section and drawing reference, priority, and who holds the ball — defaulting to the architect. The detail page routes it: Forward to another reviewer re-points the RFI (architect to structural engineer, or back to the GC) without answering it; Record response answers it and puts the ball back in your court. The whole log exports to PDF for meetings.

Change orders — PCO first, dollars second

Log a maybe as a Potential change order the moment it appears — PCOs get their own numbering and touch no money rollups. When it's real, promote it to draft and it becomes a numbered CO carrying a cost delta and a schedule delta. From there: submitted → under review → approved or rejected, with void available at every step.

Change orders use the same External Review magic link as submittals — the owner or architect can approve or reject from their inbox, no login.

The discipline that pays: an RFI is a question, a PCO is a maybe, a CO is money. Logging each at the right tier keeps your contract value honest and your history defensible.

Try it yourself

  • Raise an RFI with the architect on the ball, then forward it to an engineer.
  • Log a PCO, promote it to a CO with a cost delta, and submit it.
  • Send a change order for external approval and follow the link yourself.

Key takeaways

  • RFIs route by chain of command — forwarding is a first-class action.
  • PCOs track possibilities without touching contract value; promotion makes them real.
  • External approval works the same no-login way on COs as on submittals.

Practice this in the live demo

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